Quad Bike King require credit card details at time of booking. This will secure your booking. We will charge the credit card, the total amount of your booking.
Payment can be received by cheque or direct deposit also. This form of payment must be received minimum one week prior to departure.
If you cancel within 24 hours of the time of your booking, or if you do not show up for your booking, there are no refunds. Cancellations with between 24 hours and 72 hours notice, will attract a 50% cancellation fee. If you cancel with more than 72 hours notice before your experience, you can get a full refund.
Rescheduling is allowed with 24 hours notice. A rescheduling fee of $25 per person is applicable
If less passengers show up for departure than originally booked, you will be charged 100 % cancellation fee for the missing passengers, unless more than 72 hours notice is provided to Quad Bike King.
Quad Bike King reserves the right to change or alter the adventure for safety reasons or in extreme weather conditions. We also reserve the right to stop any of our passengers from continuing a quad bike session, if our safety instructions are not followed by the passenger, or if the passengers behaves in an unacceptable manner.
Customers will be refused a Quad Bike Adventure if they appear affected by Alcohol or Drugs of any kind. 100% cancellation fee applies in this situation.
Quad Bike King is an all weather activity. No cancellations will be accepted due to wet or windy weather. Quad Bike King asks that all our customers arrive minimum 30 minutes prior to departure.No refund will be provided for late arrivals. If you are running late please be advised we cannot hold the ride for your late arrival, other customers may have activities after! We will endeavour to place you on a later ride for that day if bookings allow. PLEASE HAVE ALL AFFAIRS IN ORDER AND ARRIVE ON TIME!
9am - 3pm, 7 days a week